Video

Key Tips to Difficult Conversations

Have you had those difficult conversations you have been waiting for?

Do you remember keys to successful conversations?

What is the best way for the conversations to have a positive outcome?

This week summarizes our series on difficult conversations. We will discuss how you can prepare for any difficult conversation, and how this preparation can help ensure the message is clear, concise and met with acceptance. This can help avoid hurt feelings and distress for all involved. The better you prepare your message, the more positive the outcome.